Contents12 sections
1. Purpose
Chaud ? is a mobile app that lets you propose an outing, a poll, a photo choice or an alert to your people, see who is up for it, and talk about it. These terms govern the use of the app, of the chaud-app.com website and of invitation pages. By creating an account or answering an invitation, you accept them.
2. Access to the service and minimum age
The app is free and shows no advertising. It is meant for iPhone and Android, in French and in English.
You must be at least 15 years old to create an account; you confirm this when signing up. Someone who answers an invitation without an account does not need to create one.
We may change or discontinue the service; we will let you know whenever we can.
3. User account
An account is created with an e-mail address confirmed by a code, or with your Google account (on Android and iPhone) or Apple account (on iPhone): the address they provide counts as confirmed. You choose a unique pseudo and a display name. You are responsible for your password, or for the access to your Google or Apple account, and for what is done from your account; tell us if you think someone else is using it. You can sign out of every device at any time.
Your display name, pseudo and avatar are visible to any member who finds you: by your pseudo as long as "Findable by my pseudo" is on (it is by default), by your link or QR code in every case, by your number if you chose so, and to the people who share an event with you. Your e-mail address and your number are never shown.
4. Content posted by users
You keep ownership of what you post: events, messages, photos, reactions. You only grant us the right to store it and show it to the people concerned, for as long as your content exists, in order to run the service.
What you post is visible to the people of the event and stays as long as the event exists, even if you leave it. You can delete your own messages and your own events; deleting your account erases everything you posted.
You warrant that you have the right to post what you post, including photos in which other people appear.
5. Prohibited behaviour
It is forbidden to use Chaud ? to:
- harass, threaten, insult or discriminate against anyone;
- post unlawful, hateful, sexual, violent or shocking content, in particular towards minors;
- impersonate someone else;
- send unsolicited messages or invitations in bulk;
- bypass access rules, disrupt the service or try to reach other people’s data;
- post content you do not hold the rights to.
Technical caps limit abuse (number of requests, events, messages and reports per period).
6. Reporting, blocking and moderation
You can report a person, an event or a message by choosing a reason; the reported person is not told. You can block a person: you stop being contacts, your pending requests are forgotten, they leave your groups, they can no longer find you or invite you; they are not told. You keep seeing each other in the events you already shared. Unblocking restores nothing: you are strangers again.
Moderators review reports with the strictly necessary context (for instance the few messages around a reported message, without the photos). They can delete a message, a photo or an event, and suspend an account. Every action is written in a log.
7. Account suspension and deletion
If you break these terms, your account may be suspended: you are signed out of every device, you can no longer sign in, and you are told by e-mail, with the address to contest it. During the suspension, your profile and your content stay in place in your events; you no longer receive notifications and no longer appear in searches.
You can delete your account at any time from the app ("Profile" tab). Deletion is immediate and final: your profile, contacts, groups, answers, votes, ratings, reactions, photos, messages and the events you created are erased. If you can no longer open the app, write to us from the e-mail address of your account.
8. Intellectual property
The app, the website, their name, logo and code remain the property of their publisher. The avatar illustrations offered in the app are used under their licences, listed in the app’s credits. You may use the app for your personal use, without copying, modifying or commercially exploiting it.
9. Liability
Chaud ? is provided as is. We do our best to keep it working, but we do not guarantee that it is always available or free of errors. We are not responsible for content posted by users, nor for what happens during outings organised with the app. Your liability and ours remain those provided by law.
10. Changes to these terms
These terms carry a version number and a date. When they change, the app asks you to accept them again before going on; the current version is always published on this site. If you refuse them, you can sign out and ask us by e-mail to delete your account.
11. Governing law
These terms are governed by French law. In case of a dispute, and failing an amicable settlement, French courts have jurisdiction, without prejudice to the consumer protection rules of your country of residence.
12. Publisher, hosting and contact
Chaud ? is published by Sofiane Msatfa, 28 avenue Audra, 92700 Colombes, France.
The server is hosted by Hetzner Online GmbH, Industriestraße 25, 91710 Gunzenhausen, Germany.
For any question: contact@chaud-app.com.